Privacy Policy

At ENABHE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website or providing your personal information, you agree to the practices described in this Privacy Policy.

1. About ENABHE

Brand: ENABHE
Email: enabheofficial@gmail.com
Phone: +91 8796928320
Location: Gurgaon, Haryana, India

For any privacy-related questions or concerns, you may contact us using the details above.

2. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with ENABHE, we may collect information including:

Full name
Billing and shipping address
Email address
Phone number
Account login information
Order and purchase history
Payment and transaction-related information
Information provided when contacting customer support
Product preferences and shopping information
Information you voluntarily provide through forms, reviews, surveys, or other communications

We may also automatically collect certain technical information, such as:

IP address
Browser type
Device information
Operating system
Website pages visited
Referring website
Date and time of website visits
Cookies and similar technologies

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange delivery and shipping
Process payments and transactions
Create and manage customer accounts
Provide customer service and support
Respond to enquiries and requests
Send order confirmations, shipping updates, and other transactional communications
Process returns, exchanges, refunds, or cancellations
Improve our products, services, and website
Personalise your shopping experience
Prevent fraud, misuse, and unauthorised activity
Maintain website security
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted and where applicable

Where consent is required by applicable law, we will seek consent before processing information for the relevant purpose.

4. Payments

Payments made through our website may be processed through third-party payment service providers.

ENABHE does not ordinarily store complete debit card, credit card, or banking credentials on its own systems. Payment information may be collected and processed directly by the relevant payment provider according to its own privacy policy and security practices.

5. Sharing of Information

We may share necessary information with trusted third parties when required to operate our business, including:

Shopify and website service providers
Payment processors
Shipping and logistics partners
Customer support providers
Technology and hosting providers
Marketing and analytics service providers
Professional advisers, where necessary
Government authorities or law-enforcement agencies where legally required

We only share information where reasonably necessary for the relevant business, contractual, security, or legal purpose.

We do not sell your personal information to third parties for their independent marketing purposes.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep products in your shopping cart
Remember your preferences
Maintain login sessions
Understand website usage
Improve website performance
Analyse traffic
Provide relevant marketing and advertising where applicable

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. Marketing Communications

If you subscribe to our marketing communications or otherwise provide appropriate consent, we may send you information about:

New products
Offers and promotions
Discounts
Collections
Updates
Other ENABHE communications

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us at enabheofficial@gmail.com.

Transactional communications, such as order confirmations and shipping notifications, may still be sent when necessary to fulfil your order.

8. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory obligations.

When information is no longer required, it may be deleted, anonymised, or securely disposed of, subject to applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request information about the personal data we process
Request correction of inaccurate information
Request deletion of information where legally applicable
Withdraw consent where processing is based on consent
Raise concerns regarding the handling of your personal information

To make a privacy-related request, contact:

Email: enabheofficial@gmail.com
Phone: +91 8796928320

We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorisation.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

ENABHE is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.